Privacy Policy
Effective Date: September 21, 2025 | Last Updated: September 21, 2025
Our Privacy Commitment
Privacy is not just a policy for Nexus—it's a constitutional principle. Your personal financial data deserves the highest level of protection, transparency, and respect. This policy explains how we collect, use, and protect your information as we build the future of couple-focused finance.
Note: Nexus is currently in development. This policy covers our current development phase and will be updated before public launch.
1. Information We Collect
During Development Phase
- Contact Information: Email addresses, names, and communication preferences when you join our early access list
- Feedback Data: Responses to surveys, beta testing feedback, and user research sessions
- Usage Analytics: How you interact with our website and marketing materials (via standard web analytics)
- Communication Records: Correspondence with our team via email, contact forms, or support channels
Future Product Data (Not Yet Collected)
When Nexus launches, we will collect financial data necessary to provide our services:
- Financial Account Information: Bank account details, transaction history, balances (read-only during Phase 1)
- Budget & Goals Data: Your spending categories, savings goals, and financial preferences
- Relationship Data: Joint financial goals, shared rules (Accords), and partnership settings
- Identity Verification: Information required for financial services compliance and security
2. How We Use Your Information
Current Development Use
- Communication about Nexus development and early access opportunities
- User research to improve product design and features
- Marketing and promotional communications (with your consent)
- Customer support and technical assistance
Future Product Use
- Providing core Nexus financial services (budget management, goal tracking, etc.)
- Enabling collaborative features between partners
- Fraud detection and security monitoring
- Compliance with financial services regulations
- Product improvement and feature development
3. The Personal Account Sanctuary
Constitutional Commitment:
Your Personal Account data is architecturally private. Even within a partnership, your personal financial information remains sovereign and cryptographically protected.
Key protections include:
- Architectural Privacy: Personal account data is siloed from shared systems by design
- Partner Isolation: Your partner cannot access your personal spending details or account balances
- Nexus Team Limits: Even our support team has restricted access to personal account details
- Cryptographic Protection: Personal data is encrypted with keys that ensure privacy
4. Information Sharing
We Do NOT Share Your Data With:
- Data brokers or marketing companies
- Social media platforms for advertising purposes
- Third-party analytics companies (beyond essential service providers)
- Your personal data with your partner (Personal Account Sanctuary)
Limited Sharing Scenarios:
- Service Providers: Essential vendors who help deliver Nexus services (under strict data agreements)
- Legal Requirements: When required by law, court order, or regulatory authority
- Security Incidents: To prevent fraud or protect user safety
- Business Transfer: In the event of a merger or acquisition (with user notification)
5. Data Security
Security is fundamental to Nexus's constitutional framework:
- Encryption: Data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Strict role-based access with minimal necessary permissions
- Regular Audits: Ongoing security assessments and vulnerability testing
- Incident Response: Established procedures for detecting and responding to security issues
- Employee Training: Regular security awareness training for all team members
6. Your Rights & Controls
You have comprehensive rights regarding your data:
- Access: Request copies of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Portability: Export your data in a usable format
- Objection: Object to certain types of data processing
- Communication Preferences: Control marketing and communication settings
7. Anti-Coercion Protections
Financial Abuse Prevention:
Nexus includes specific privacy protections to prevent financial abuse and coercion.
- Silent Duress Signals: Confidential reporting mechanisms if you're experiencing coercion
- Staged Severance Protocol: Structured data deletion if you need to leave a partnership
- Individual Data Rights: Each partner maintains independent data control
- Support Resources: Connections to domestic violence and financial abuse resources
8. Cookies & Analytics
We use minimal tracking technologies:
- Essential Cookies: Required for website functionality and security
- Analytics: Basic website usage statistics (anonymized where possible)
- Performance: Website optimization and error monitoring
- No Advertising Cookies: We do not use cookies for advertising or behavioral tracking
9. International Users
Nexus is currently being developed in Australia and will initially launch for Australian users. International expansion will be considered based on demand and regulatory feasibility.
If you're outside Australia and provide information to us, please note that data may be processed in Australia under Australian privacy laws.
10. Updates to This Policy
This privacy policy will be updated as Nexus develops:
- Material Changes: You'll be notified via email of significant policy updates
- Version Control: We maintain a history of policy changes
- User Consent: New data uses will require your explicit consent
- Launch Updates: Comprehensive policy update before public product launch
11. Contact Us
For privacy-related questions or concerns:
Privacy Officer: privacy@nexuslabs.com
General Inquiries: hello@nexuslabs.com
Data Rights Requests: data-rights@nexuslabs.com
Nexus Labs Pty Ltd
Australia